FAQs

Which countries do you ship to?

Currently, we ship to Germany and the following countries: Austria, Canada, China, Croatia, Cyprus, Czechia, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Switzerland, United Kingdom, USA.

Due to current customs regulations and high shipping costs, we are unfortunately unable to offer delivery of books to the United Kingdom and the United States.

We are actively working to expand our shipping destinations. If your country isn't listed yet, please reach out to us—we’ll do our best to find a tailored solution for you.

How much are the shipping costs?

All orders are shipped with DHL or DHL Express.

Deliveries to Germany:

We charge a flat shipping fee of 7 € per order.

From an order value of 200 € onwards, we deliver shipments free of cost.

Deliveries to EU countries:

We charge a flat shipping fee for international deliveries within the EU: For orders under €200, shipping costs are a flat rate of €15. Shipping is free for orders of €200 or more.

Deliveries to non-EU countries:

China: €26 for orders up to 2 kg, €46 for orders between 2 kg and 5 kg, €62 for orders between 5 kg and 10 kg, free for orders of €200 or more. Any customs duties, import taxes and resulting processing fees are to be borne by the buyer.

Japan: €26 for orders up to 2 kg, €46 for orders between 2 kg and 5 kg, €62 for orders between 5 kg and 10 kg, free for orders of €200 or more. Any customs duties, import taxes and resulting processing fees are to be borne by the buyer.

Canada: €27 for orders up to 2 kg, €48 for orders between 2 kg and 5 kg, €78 for orders between 5 kg and 10 kg, free for orders of €200 or more. Any customs duties, import taxes and resulting processing fees are to be borne by the buyer.

Switzerland: €19 for orders up to 2 kg, €26 for orders between 2 kg and 5 kg, €35 for orders between 5 kg and 10 kg, free for orders of €200 or more. Any customs duties, import taxes and resulting processing fees are to be borne by the buyer.

USA: free for goods with an individual value of €200 or more. Due to new US customs regulations, we are unable to ship goods with an individual value of less than €200 to the US. Any customs duties, sales taxes and resulting processing fees are to be borne by the buyer.

United Kingdom: free for goods with an individual value of €200 or more. Due to British customs regulations, we are unable to ship goods with an individual value of less than €200 to the UK. Any customs duties, import taxes and resulting processing fees are to be borne by the buyer.

Are customs duties and import taxes included in the total price at checkout, or will they be charged upon delivery?

EU countries: Of course, no customs duties or import taxes are payable for shipments within the EU.

Non-EU countries: We ship DDU (Delivered Duty Unpaid). Customers outside the EU are responsible for any import duties, taxes, and customs fees.

What is your return policy?

We hope you will enjoy your purchase. However, if you change your mind, you can return any unwanted items within 14 days of your order’s delivery date. Your refund will be processed as soon as we receive the items. Please ensure goods are returned in their original condition to avoid any deduction for loss in value.

Please note that the cost of return shipping is to be covered by the customer.

For more details on returns and refunds, please visit our refund policy page.